Terms & Conditions

Terms & Condition

Privacy Policy
By using this Website, you consent to the processing described therein and warrant that all data provided by you is accurate. All data are protected under consumer act law and also privacy law that we will not disclose your information to third parties or any spam emails.

You must not misuse this Website. You will not: commit or encourage a criminal offense; transmit or distribute a virus, trojan, worm, logic bomb or any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person's proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as "spam"; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Breaching this provision would constitute a criminal offense and lovetwo.com.my will report any such breach to the relevant law enforcement authorities and disclose your identity to them.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it.

Intellectual Property, Software and Content
The intellectual property rights in all software and content (including photographic images) made available to you on or through this Website remains the property of lovetwo.com.my or its licensors and are protected by copyright laws and treaties around the world. All such rights are reserved by lovetwo.com.my and its licensors. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise.

Every effort has been made to reflect product colours as accurately as possible. However, due to differences in monitors, we are unable to guarantee that the colour you will see on your monitor will accurately reflect the true colour of the product. All drawings, photos, descriptive matter, specifications and advertising issued on this website are issued or published for the sole purpose of giving an approximate idea of the products described in them. They will not form part of the contract with you and no warranty or guarantee shall be expressed or implied in the contract with you in this regard.

Delivery Time Of Goods
We will endeavour to process your purchase within 1-2 working days upon successful payment confirmation. You should be able to receive your order within 2-6 business days (excluding Saturday and Sunday) depending on the shipping courier and the origin of the product. Lovetwo.com.my is committed to ensure that your orders are delivered to you safely and on time. Therefore only the authorized receiver shall be permitted to accept the delivery. Please make sure that the authorized receiver is present to make the authorized signature. Lovetwo.com.my reserve the rights not to release the delivery in the absence of the authorized receiver

Disclaimer of Liability
The material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy. Unless expressly stated to the contrary to the fullest extent permitted by law lovetwo.com.my and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this Website or the Linked Sites and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise.

Linked sites
Lovetwo.com.my may contain links to other Internet sites ("linked sites"). Lovetwo.com.my does not assume any responsibility or liability for communications or materials available at such linked sites. These links are provided merely for your convenience. You are solely responsible for understanding any terms and conditions that may apply when you visit or place orders with the linked sites.

Disclaimer as to ownership of trade marks, images of personalities and third party copyright
Except where expressly stated to the contrary all persons (including their names and images), third party trade marks and content, services and/or locations featured on this Website are in no way associated, linked or affiliated with lovetwo.com.my and you should not rely on the existence of such a connection or affiliation. Any trade marks/names featured on this Website are owned by the respective trade mark owners. Where a trade mark or brand name is referred to it is used solely to describe or identify the products and services and is in no way an assertion that such products or services are endorsed by or connected to lovetwo.com.my

Return / Refund Policy
Purchased product is non-refundable but returnable/exchangeable if defective and must be made within 3 business days upon received. The returned product can only be exchanged with same product or other products.


We take great measures to ensure that packages arrive to you not only quickly, but in perfect condition. Unfortunately, in rare cases items may be damaged or lost during shipment. Shipment is carried out by third party courier companies. Therefore, we are not responsible for any items that are damaged or lost during shipment. Meantime, we do not perform any refunds for damaged or lost items during shipments. 
However, we will assist to raise the claim from third party courier company in the event the item was lost during shipment.  We will provide the replacement of purchased item which are declared lost to the buyer once the claim have been processed from the third party courier company.
Shipping Fees Variation
A flat rate shipping fees is applicable for West & East Malaysia for order weight within 1 kg.
For order weight more than 1 kg we will inform on the actual shipping fees instead.


Dear customers, all the pre-ordered products will be notified to us in the same day.

After notifying you, we will retain the product for up to 60 days, please pay off all balances within 60 days.

We hereby inform you that if the balance is not paid after 60 days, we have the right to resell the product to other customers, all the deposits you pay will not be returned, and your complaint will not be accepted. Thank you !


All sales are final. No refund on any request/circumstances. We will notify customers on out of stock item via whatsapp/wechat/sms/call to select a replacement item.